Atlanta Integrators specializes in designing "turn-key" computer networks. By that we mean that we can take care of an entire project from beginning to end. AI provides wiring, hardware, software, and network support.

Here is where several elements of today’s computer technology becomes important:

A Network: Whether you choose a simple, computer-to-computer networking system (called a peer computer network) or a client/server network, a network will ensure that your data files are available for use on everybody’s desktop. Client/server networks are especially useful for sharing customer databases among multiple staff members. 

Integrated software applications: Your staff needs to be using compatible software so that they can all work with the same customer files. For example, if your customer-service personnel use a database for product orders, and your accounting staff use a spreadsheet, it’s important that the two applications are able to exchange data so that accounting can process invoices for the orders created by customer service. An integrated suite of applications such as Microsoft Office provides just such compatibility; data created in one application, say Microsoft Access, can be imported quickly and easily into another, for example, Microsoft Excel.

E-mail: E-mail enables employees to share customer information instantaneously, and it can be used at home or from the road as well as in the office. And server-based e-mail systems, such as Microsoft Exchange Server, enable businesses to do more than just exchange messages.  It should be clear how networking and integrated applications help your staff to work with customer data. And from the customers’ end, the results are also positive; a good information-sharing system can ensure consistency in employee-customer interactions and help avoid the kind of "computer glitches" that makes the work environment less efficient.